Had a problem with shipping, USPS issue… (note: USPS in Northern California/Bay Area is notorious for breaking packages. swear every time I see them they’re throwing boxes around like they’re playing cornhole) anyways… point being: USPS broke my package in delivery 😡😡😡. However, Nyora Beads was so generous! They were quick to send a replacement after showing them proof of damage caused by USPS. Amazing store, people love the necklace too. Say hello to my little friend.